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First and foremost, comfort should be prioritized in the design of waiting chairs in banks. Financial transactions often come with a degree of anxiety, especially for people dealing with significant money matters like loans, mortgages, or investments. Providing comfortable seating can help ease that stress. Ergonomically designed chairs that support the body adequately allow customers to settle in, making the waiting experience more tolerable. When clients are physically comfortable, they are more likely to feel secure and be in a more positive frame of mind when their turn arrives.